Shipping information
We ship our products safely and quickly with our logistics partners DHL and UPS. As soon as your order leaves our premises, you will receive an email with the tracking number.
| Delivery area | Carrier | Delivery time | Shipping costs | Free shipping |
| Germany | DHL | 1–3 days | €7.95 | from €200.00 |
| Europe (EU) All EU member states | DHL | 3–5 days | €14.90 | from €200.00 |
| Europe (non-EU) Switzerland, Liechtenstein, Norway, UK | DHL | 3–5 days | €22.90 | from €300.00 |
| North America USA & Canada | UPS | 10–12 days | €29.90 | from €350.00 |
Important shipping information
Deliveries outside the EU (customs & taxes) For deliveries to countries outside the European Union (e.g. Switzerland, the United Kingdom, Norway, the USA or Canada), additional customs duties, taxes and fees may be charged in the destination country. These import charges are not included in our shipping costs and are collected from the recipient on import, directly by the relevant customs office or the carrier (DHL/UPS).
Note for customers in Turkey and Hong Kong We do not ship directly from Germany to delivery addresses in Turkey or Hong Kong. Please place your order directly with our authorised local sales partners.