{"id":914,"date":"2026-07-19T13:12:20","date_gmt":"2026-07-19T12:12:20","guid":{"rendered":"https:\/\/resoshield.com\/genel-islem-kosullari\/"},"modified":"2026-11-13T12:57:33","modified_gmt":"2026-11-13T12:57:33","slug":"genel-islem-kosullari","status":"publish","type":"page","link":"https:\/\/resoshield.com\/tr\/genel-islem-kosullari\/","title":{"rendered":"Genel \u0130\u015flem Ko\u015fullar\u0131"},"content":{"rendered":"\t\t
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Bu \u00e7eviri yaln\u0131zca bilgilendirme ama\u00e7l\u0131d\u0131r. Yaln\u0131zca Almanca s\u00fcr\u00fcm<\/a> hukuken ba\u011flay\u0131c\u0131d\u0131r.<\/em><\/p>

Genel \u0130\u015flem Ko\u015fullar\u0131<\/h1>

\u00a7 1 Ge\u00e7erlilik, tan\u0131mlar<\/h3>

(1) Reso Shield GmbH, Sonnenstr. 13, 84387 Julbach, Almanya (bundan sonra \u201cbiz\u201d veya \u201ceSmog Harmonisierung von Reso Shield\u201d olarak an\u0131lacakt\u0131r), https:\/\/resoshield.com internet sitesinde mallar i\u00e7in bir \u00e7evrim i\u00e7i ma\u011faza i\u015fletmektedir. A\u015fa\u011f\u0131daki genel i\u015flem ko\u015fullar\u0131, a\u00e7\u0131k\u00e7a aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, sipari\u015f an\u0131nda ge\u00e7erli olan haliyle bizimle m\u00fc\u015fterilerimiz (bundan sonra \u201cm\u00fc\u015fteri\u201d veya \u201csiz\u201d olarak an\u0131lacakt\u0131r) aras\u0131ndaki t\u00fcm hizmetler i\u00e7in ge\u00e7erlidir.<\/p>

(2) Bu i\u015flem ko\u015fullar\u0131 anlam\u0131nda \u201ct\u00fcketici\u201d, a\u011f\u0131rl\u0131kl\u0131 olarak ne ticari ne de ba\u011f\u0131ms\u0131z mesleki faaliyetine dahil edilebilecek ama\u00e7larla hukuki i\u015flem yapan her ger\u00e7ek ki\u015fidir. \u201cGiri\u015fimci\u201d ise bir hukuki i\u015flem yaparken ticari veya ba\u011f\u0131ms\u0131z mesleki faaliyetini icra ederek hareket eden ger\u00e7ek veya t\u00fczel ki\u015fi ya da hak ehliyetine sahip bir ortakl\u0131kt\u0131r; hak ehliyetine sahip ortakl\u0131k, hak edinme ve bor\u00e7 alt\u0131na girme ehliyetine sahip bir ortakl\u0131kt\u0131r.<\/p>

\u00a7 2 S\u00f6zle\u015fmelerin kurulmas\u0131, s\u00f6zle\u015fme metninin saklanmas\u0131<\/h3>

(1) S\u00f6zle\u015fmenin kurulmas\u0131na ili\u015fkin a\u015fa\u011f\u0131daki d\u00fczenlemeler, https:\/\/resoshield.com adresindeki \u00e7evrim i\u00e7i ma\u011fazam\u0131z \u00fczerinden verilen sipari\u015fler i\u00e7in ge\u00e7erlidir.<\/p>

(2) \u0130nternetteki \u00fcr\u00fcn sunumlar\u0131m\u0131z ba\u011flay\u0131c\u0131 de\u011fildir ve bir s\u00f6zle\u015fme yap\u0131lmas\u0131na y\u00f6nelik ba\u011flay\u0131c\u0131 bir teklif te\u015fkil etmez.<\/p>

(3) \u00c7evrim i\u00e7i ma\u011fazam\u0131za bir sipari\u015f ula\u015ft\u0131\u011f\u0131nda a\u015fa\u011f\u0131daki d\u00fczenlemeler ge\u00e7erlidir: M\u00fc\u015fteri, \u00e7evrim i\u00e7i ma\u011fazam\u0131zda \u00f6ng\u00f6r\u00fclen sipari\u015f prosed\u00fcr\u00fcn\u00fc ba\u015far\u0131yla tamamlayarak ba\u011flay\u0131c\u0131 bir s\u00f6zle\u015fme teklifinde bulunur. Sipari\u015f a\u015fa\u011f\u0131daki ad\u0131mlarla ger\u00e7ekle\u015fir:<\/p>

  1. istenen mal\u0131n se\u00e7ilmesi,<\/li>
  2. ilgili butona (\u00f6rne\u011fin \u201cSepete ekle\u201d, \u201cAl\u0131\u015fveri\u015f \u00e7antas\u0131na ekle\u201d vb.) t\u0131klanarak \u00fcr\u00fcnlerin eklenmesi,<\/li>
  3. sepetteki bilgilerin kontrol edilmesi,<\/li>
  4. ilgili butona (\u00f6rne\u011fin \u201c\u00d6demeye ge\u00e7\u201d, \u201c\u00d6demeye devam et\u201d, \u201cSipari\u015f \u00f6zetine git\u201d vb.) t\u0131klanarak sipari\u015f \u00f6zetinin a\u00e7\u0131lmas\u0131,<\/li>
  5. adres ve ileti\u015fim bilgilerinin girilmesi\/kontrol edilmesi, \u00f6deme y\u00f6nteminin se\u00e7ilmesi, genel i\u015flem ko\u015fullar\u0131n\u0131n ve cayma hakk\u0131 bilgilendirmesinin onaylanmas\u0131,<\/li>
  6. mal\u0131n kararla\u015ft\u0131r\u0131lan niteli\u011fi ola\u011fan niteli\u011finden ve kullan\u0131m ko\u015fullar\u0131ndan farkl\u0131ysa, olumsuz nitelik anla\u015fmas\u0131n\u0131n onaylanmas\u0131,<\/li>
  7. \u201c\u015eimdi sat\u0131n al\u201d butonuna t\u0131klanarak sipari\u015fin tamamlanmas\u0131. Bu, ba\u011flay\u0131c\u0131 sipari\u015finizi olu\u015fturur.<\/li><\/ol>

    (4) S\u00f6zle\u015fmenin kurulmas\u0131 halinde s\u00f6zle\u015fme Reso Shield GmbH, Sonnenstr. 13, 84387 Julbach, Almanya ile kurulur.<\/p>

    (5) Sipari\u015ften \u00f6nce s\u00f6zle\u015fme verileri taray\u0131c\u0131n\u0131n yazd\u0131rma i\u015fleviyle yazd\u0131r\u0131labilir veya elektronik olarak kaydedilebilir. Sipari\u015fin i\u015flenmesi ve s\u00f6zle\u015fmenin kurulmas\u0131yla ba\u011flant\u0131l\u0131 olarak gerekli t\u00fcm bilgilerin, \u00f6zellikle sipari\u015f verilerinin, genel i\u015flem ko\u015fullar\u0131n\u0131n ve cayma hakk\u0131 bilgilendirmesinin iletilmesi, sipari\u015fi vermenizin ard\u0131ndan k\u0131smen otomatik olarak e-posta ile ger\u00e7ekle\u015fir. S\u00f6zle\u015fme kurulduktan sonra s\u00f6zle\u015fme metnini saklamay\u0131z.<\/p>

    (6) Giri\u015f hatalar\u0131, ola\u011fan klavye, fare ve taray\u0131c\u0131 i\u015flevleriyle (\u00f6rne\u011fin taray\u0131c\u0131n\u0131n \u201cgeri\u201d butonu) d\u00fczeltilebilir. Sipari\u015f s\u00fcrecini erken sonland\u0131rarak, taray\u0131c\u0131 penceresini kapatarak ve i\u015flemi tekrarlayarak da d\u00fczeltilebilir.<\/p>

    (7) Sipari\u015fin i\u015flenmesi ve s\u00f6zle\u015fmenin kurulmas\u0131yla ba\u011flant\u0131l\u0131 olarak gerekli t\u00fcm bilgilerin iletilmesi k\u0131smen otomatik olarak e-posta ile ger\u00e7ekle\u015fir. Bu nedenle bize bildirdi\u011finiz e-posta adresinin do\u011fru oldu\u011fundan, e-postalar\u0131n al\u0131nmas\u0131n\u0131n teknik olarak sa\u011fland\u0131\u011f\u0131ndan ve \u00f6zellikle spam filtreleri taraf\u0131ndan engellenmedi\u011finden emin olman\u0131z gerekir.<\/p>

    \u00a7 3 S\u00f6zle\u015fmenin konusu ve \u00fcr\u00fcnlerin temel \u00f6zellikleri<\/h3>

    (1) \u00c7evrim i\u00e7i ma\u011fazam\u0131zda s\u00f6zle\u015fmenin konusu \u015fudur:<\/p>

    1. Mallar\u0131n sat\u0131\u015f\u0131. Somut olarak sunulan mallar\u0131 \u00fcr\u00fcn sayfalar\u0131m\u0131zda bulabilirsiniz.<\/li><\/ol>

      (2) Mal\u0131n temel \u00f6zellikleri \u00fcr\u00fcn a\u00e7\u0131klamas\u0131nda yer al\u0131r. Mal\u0131n kararla\u015ft\u0131r\u0131lan niteli\u011fi ola\u011fan niteli\u011finden ve kullan\u0131m ko\u015fullar\u0131ndan farkl\u0131ysa, \u00fcr\u00fcn a\u00e7\u0131klamas\u0131nda buna a\u00e7\u0131k\u00e7a dikkat \u00e7ekilir (olumsuz nitelik anla\u015fmas\u0131). M\u00fc\u015fteri olumsuz nitelik sapmas\u0131na a\u00e7\u0131k\u00e7a onay vermi\u015fse, s\u00f6zle\u015fmenin konusunu bu belirler.<\/p>

      \u00a7 4 Fiyatlar, kargo \u00fccretleri ve teslimat<\/h3>

      (1) \u0130lgili tekliflerde belirtilen fiyatlar ve kargo \u00fccretleri toplam fiyatlard\u0131r ve ge\u00e7erli t\u00fcm vergiler dahil t\u00fcm fiyat bile\u015fenlerini i\u00e7erir.<\/p>

      (2) \u0130lgili sat\u0131n alma bedeli, fatural\u0131 al\u0131\u015fveri\u015fi a\u00e7\u0131k\u00e7a sunmad\u0131\u011f\u0131m\u0131z s\u00fcrece \u00fcr\u00fcn\u00fcn tesliminden \u00f6nce \u00f6denmelidir (pe\u015fin \u00f6deme). Kullanabilece\u011finiz \u00f6deme y\u00f6ntemleri, \u00e7evrim i\u00e7i ma\u011fazada ilgili \u015fekilde etiketlenmi\u015f bir butonun alt\u0131nda veya ilgili teklifte belirtilmi\u015ftir. Tek tek \u00f6deme y\u00f6ntemlerinde aksi belirtilmedik\u00e7e \u00f6deme talepleri derhal muaccel olur.<\/p>

      (3) Belirtilen fiyatlara ek olarak, ilgili \u00fcr\u00fcn \u00fccretsiz kargo olarak i\u015faretlenmemi\u015fse \u00fcr\u00fcnlerin teslimat\u0131 i\u00e7in kargo \u00fccreti al\u0131nabilir. Kargo \u00fccretleri tekliflerde, gerekti\u011finde sepet sisteminde ve sipari\u015f \u00f6zetinde size bir kez daha a\u00e7\u0131k\u00e7a bildirilir.<\/p>

      (4) \u00dcr\u00fcn a\u00e7\u0131klamas\u0131nda a\u00e7\u0131k\u00e7a aksi belirtilmedik\u00e7e sunulan t\u00fcm \u00fcr\u00fcnler hemen g\u00f6nderime haz\u0131rd\u0131r (teslimat s\u00fcresi: \u00f6demenin al\u0131nmas\u0131ndan sonra 3\u201310 g\u00fcn).<\/p>

      (5) A\u015fa\u011f\u0131daki teslimat b\u00f6lgesi k\u0131s\u0131tlamalar\u0131 ge\u00e7erlidir: Teslimat \u015fu \u00fclkelere yap\u0131l\u0131r: Bel\u00e7ika, Bulgaristan, Almanya, Danimarka, Estonya, Finlandiya, Fransa, Yunanistan, \u0130rlanda, \u0130talya, Kanada, H\u0131rvatistan, Letonya, Lihten\u015ftayn, Litvanya, L\u00fcksemburg, Malta, Hollanda, Norve\u00e7, Polonya, Portekiz, Romanya, \u0130sve\u00e7, \u0130svi\u00e7re, Slovakya, \u0130spanya, \u00c7ekya, Macaristan, Amerika Birle\u015fik Devletleri (ABD), Birle\u015fik Krall\u0131k, K\u0131br\u0131s, Avusturya.<\/p>

      (6) Mal\u0131n teslimat\u0131 sizin sorumlu oldu\u011funuz nedenlerle ba\u015far\u0131s\u0131z olursa, bundan dolay\u0131 taraf\u0131m\u0131zca yap\u0131lan makul masraflar\u0131 siz \u00fcstlenirsiniz. Cayma hakk\u0131n\u0131z\u0131 ge\u00e7erli bir \u015fekilde kullanman\u0131z halinde bu, g\u00f6nderim masraflar\u0131 i\u00e7in ge\u00e7erli de\u011fildir. Cayma hakk\u0131n\u0131z\u0131 ge\u00e7erli bir \u015fekilde kullanman\u0131z halinde iade masraflar\u0131 i\u00e7in cayma hakk\u0131 bilgilendirmesinde taraf\u0131m\u0131zca belirlenen d\u00fczenleme ge\u00e7erlidir.<\/p>

      \u00a7 5 Hapis hakk\u0131, m\u00fclkiyetin muhafazas\u0131<\/h3>

      (1) Hapis hakk\u0131n\u0131 yaln\u0131zca ayn\u0131 s\u00f6zle\u015fme ili\u015fkisinden do\u011fan alacaklar s\u00f6z konusu oldu\u011funda kullanabilirsiniz.<\/p>

      (2) Mal, sat\u0131n alma bedeli tamamen \u00f6denene kadar m\u00fclkiyetimizde kal\u0131r.<\/p>

      \u00a7 6 Cayma hakk\u0131<\/h3>

      T\u00fcketici olarak cayma hakk\u0131n\u0131z vard\u0131r. Bu hak, cayma hakk\u0131 bilgilendirmemize<\/a> g\u00f6re belirlenir.<\/p>

      \u00a7 7 S\u00f6zle\u015fme dili<\/h3>

      S\u00f6zle\u015fme dili olarak yaln\u0131zca Almanca mevcuttur.<\/p>

      \u00a7 8 Sorumluluk<\/h3>

      (1) A\u015fa\u011f\u0131daki istisnalar sakl\u0131 kalmak kayd\u0131yla, s\u00f6zle\u015fmeden do\u011fan y\u00fck\u00fcml\u00fcl\u00fcklerin ihlali ve haks\u0131z fiil nedeniyle sorumlulu\u011fumuz kast ve a\u011f\u0131r ihmal ile s\u0131n\u0131rl\u0131d\u0131r.<\/p>

      (2) Hafif ihmal halinde, hayat\u0131n, v\u00fccudun veya sa\u011fl\u0131\u011f\u0131n zarar g\u00f6rmesi ya da s\u00f6zle\u015fme a\u00e7\u0131s\u0131ndan esasl\u0131 bir y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn ihlali durumunda s\u0131n\u0131rs\u0131z sorumluluk ta\u015f\u0131r\u0131z. Hafif ihmal nedeniyle edimde temerr\u00fcde d\u00fc\u015fm\u00fc\u015fsek, edim imk\u00e2ns\u0131z hale gelmi\u015fse veya s\u00f6zle\u015fme a\u00e7\u0131s\u0131ndan esasl\u0131 bir y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ihlal etmi\u015fsek, bundan kaynaklanan maddi ve mali zararlar i\u00e7in sorumluluk s\u00f6zle\u015fmeye \u00f6zg\u00fc \u00f6ng\u00f6r\u00fclebilir zararla<\/strong> s\u0131n\u0131rl\u0131d\u0131r. S\u00f6zle\u015fme a\u00e7\u0131s\u0131ndan esasl\u0131 y\u00fck\u00fcml\u00fcl\u00fck, yerine getirilmesi s\u00f6zle\u015fmenin usul\u00fcne uygun ifas\u0131n\u0131 her \u015feyden \u00f6nce m\u00fcmk\u00fcn k\u0131lan, ihlali s\u00f6zle\u015fmenin amac\u0131na ula\u015f\u0131lmas\u0131n\u0131 tehlikeye atan ve yerine getirilece\u011fine d\u00fczenli olarak g\u00fcvenebilece\u011finiz y\u00fck\u00fcml\u00fcl\u00fckt\u00fcr. Buna \u00f6zellikle harekete ge\u00e7me ve \u00a7 3\u2019te a\u00e7\u0131klanan s\u00f6zle\u015fmeye g\u00f6re bor\u00e7lu olunan edimi yerine getirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcm\u00fcz dahildir.<\/p>

      \u00a7 9 Ay\u0131ba kar\u015f\u0131 tekeff\u00fcl<\/h3>

      (1) Ay\u0131ba kar\u015f\u0131 tekeff\u00fcl yasal h\u00fck\u00fcmlere g\u00f6re belirlenir.<\/p>

      (2) Giri\u015fimciler i\u00e7in teslim edilen mallarda tekeff\u00fcl s\u00fcresi 12 ayd\u0131r.<\/p>

      (3) T\u00fcketici olarak sizden, s\u00f6zle\u015fmenin ifas\u0131 s\u0131ras\u0131nda mal\u0131\/dijital \u00fcr\u00fcnleri veya sunulan hizmeti eksiksizlik, a\u00e7\u0131k ay\u0131plar ve ta\u015f\u0131ma hasarlar\u0131 a\u00e7\u0131s\u0131ndan derhal kontrol etmeniz ve \u015fik\u00e2yetlerinizi bize ve nakliyeciye m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede bildirmeniz rica olunur. Bunu yapmaman\u0131z, yasal tekeff\u00fcl haklar\u0131n\u0131z\u0131 elbette etkilemez.<\/p>

      \u00a7 10 Son h\u00fck\u00fcmler\/uyu\u015fmazl\u0131k \u00e7\u00f6z\u00fcm\u00fc<\/h3>

      (1) Alman hukuku uygulan\u0131r. T\u00fcketiciler i\u00e7in bu hukuk se\u00e7imi, yaln\u0131zca t\u00fcketicinin mutad meskeninin bulundu\u011fu devletin hukukunun emredici h\u00fck\u00fcmleriyle sa\u011flanan korumay\u0131 ortadan kald\u0131rmad\u0131\u011f\u0131 \u00f6l\u00e7\u00fcde ge\u00e7erlidir (lehe olma ilkesi).<\/p>

      (2) BM Sat\u0131m S\u00f6zle\u015fmesi h\u00fck\u00fcmleri a\u00e7\u0131k\u00e7a uygulanmaz.<\/p>

      (3) M\u00fc\u015fteri tacir, kamu hukuku t\u00fczel ki\u015fisi veya kamu hukukuna tabi \u00f6zel bir mal varl\u0131\u011f\u0131 ise, m\u00fc\u015fteri ile sa\u011flay\u0131c\u0131 aras\u0131ndaki s\u00f6zle\u015fme ili\u015fkilerinden do\u011fan t\u00fcm uyu\u015fmazl\u0131klarda yetkili yer sa\u011flay\u0131c\u0131n\u0131n merkezinin bulundu\u011fu yerdir.<\/p>

      (4) \n\nBir t\u00fcketici hakem heyeti \u00f6n\u00fcndeki uyu\u015fmazl\u0131k \u00e7\u00f6z\u00fcm s\u00fcre\u00e7lerine kat\u0131lmakla y\u00fck\u00fcml\u00fc de\u011filiz ve kat\u0131lmaya istekli de\u011filiz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Bu \u00e7eviri yaln\u0131zca bilgilendirme ama\u00e7l\u0131d\u0131r. Yaln\u0131zca Almanca s\u00fcr\u00fcm hukuken ba\u011flay\u0131c\u0131d\u0131r. Genel \u0130\u015flem Ko\u015fullar\u0131 \u00a7 1 Ge\u00e7erlilik, tan\u0131mlar (1) Reso Shield […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-914","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/pages\/914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/comments?post=914"}],"version-history":[{"count":0,"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/pages\/914\/revisions"}],"wp:attachment":[{"href":"https:\/\/resoshield.com\/tr\/wp-json\/wp\/v2\/media?parent=914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}